Unforgettable Getaways at True Value

Last Updated: January 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support. This may include:

• Personal identifiers (name, email address, phone number)
• Payment information (processed securely by our payment partners)
• Travel preferences and booking history
• Communication records and feedback

How We Use Your Information

We use the information we collect to:

• Provide and improve our travel services
• Process bookings and payments
• Communicate with you about your reservations
• Send you promotional offers (with your consent)
• Ensure the security of our platform

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• Property owners and service providers to fulfill your bookings
• Payment processors for transaction processing
• Service providers who assist with our operations
• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

Contact Information

For privacy-related questions, contact us at:
Email: [email protected]
Phone: (305) 847-9231
Address: 1425 Ocean Drive, Miami Beach, FL 33139, USA

Last Updated: January 2024

Agreement to Terms

By using True Value Getaways services, you agree to these Terms of Service. If you do not agree, please do not use our services.

Our Services

True Value Getaways provides vacation rental booking and travel planning services. We act as an intermediary between travelers and property owners/service providers.

Booking and Payments

• All bookings are subject to availability and confirmation
• Prices are subject to change until booking is confirmed
• Payment is required at time of booking unless otherwise specified
• Cancellation policies vary by property and are disclosed before booking

User Responsibilities

You agree to:

• Provide accurate and complete information
• Comply with all applicable laws and regulations
• Respect property rules and local customs
• Report any issues promptly to our support team

Limitation of Liability

True Value Getaways acts as a booking platform. Our liability is limited to the amount paid for services. We are not responsible for the actions of property owners or third-party service providers.

Dispute Resolution

Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Modifications

We may update these terms at any time. Continued use of our services constitutes acceptance of any changes.

Contact Information

For questions about these terms:
Email: [email protected]
Phone: (305) 847-9231

Digital Millennium Copyright Act Policy

True Value Getaways respects the intellectual property rights of others and expects users to do the same.

Copyright Infringement Notification

If you believe that content on our website infringes your copyright, please provide our Copyright Agent with the following information:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location
• Your contact information (address, phone, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authorization to act on behalf of the copyright owner

Counter-Notification

If you believe content was removed in error, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed content and its former location
• A statement under penalty of perjury that removal was due to mistake or misidentification
• Your contact information and consent to jurisdiction

Designated Copyright Agent

Send DMCA notices to:
Copyright Agent
True Value Getaways
1425 Ocean Drive
Miami Beach, FL 33139
Email: [email protected]
Phone: (305) 847-9231

Repeat Infringers

We will terminate accounts of users who are repeat infringers in appropriate circumstances.

General Data Protection Regulation (GDPR) Compliance

True Value Getaways is committed to protecting your privacy and ensuring compliance with GDPR requirements.

Legal Basis for Processing

We process your personal data based on:

• Contractual necessity for booking services
• Legitimate business interests
• Your explicit consent for marketing communications
• Legal obligations we must fulfill

Your Rights Under GDPR

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Transfer your data to another service
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:
Email: [email protected]
Phone: (305) 847-9231

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

International Transfers

When we transfer data outside the EEA, we ensure appropriate safeguards are in place to protect your information.

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not addressed your concerns adequately.